Our customers are INxSQL's best advocates. If you have an experience with INxSQL you would like to share, just drop us a line!
I want to thank you and your whole team for all your support. It has been amazing, and we would never be at this point without it. We CLEARLY made the right choice in providers! If you ever need someone to give a recommendation or talk on the phone with any potential customer, please do not hesitate. I would be happy to help. Again, please express my appreciation to everyone at your organization. I have just one regret, not finding you all 20 years ago.
We've been on INxSQL software for a long time now, we were an early adopter back around 2006-2007 area. We are VERY happy overall with the software, we use most of the modules they offer to run our different areas of the business and find it very user friendly, with great support and training. In addition to normal business-related ERP features, we do use most of the more fastener-specific areas: the quality management module to manage our quality inspections, the manufacturing and fabrication modules to handle our in-house manufacturing and out-of-house plating/painting, and the kitting functionalities for making small packs and mixed kits for example. We're starting to use their service management module for our rivet tool repairs, recently implemented the sales order automation program, became a direct connect partner, and last year implemented EDI with a few customers so we continue to invest further and deeper in with their team.
We are very happy with INxSQL and the support they give us. Amazing company with very supportive teams. Currently we are using 10% of the capacity of the software and are slowly expanding our use of all the features. The problem is they keep adding more features so we may never catch up!
INxSQL is a master tool at running and conquering all of our duties in a fully integrated suite. It is the most easy-to-use software we have come across that offers a complete package from A-Z. Tiled windows and click through options from module to module allow you to stay up to date with what is going on in detail. Batch processing allows for review and corrections before posting - catching human errors before they are finalized saves tons of time on the back end. Additions include website/web store integration, inventory management with handheld devices, customer service tracking, and more. Format customization puts what you want in front of your customer in the way you want it to look - allowing for branding across all departments.
Order automation has quickly become a vital aspect of our best business practices. Beacon's order processing time has been reduced by over 50%; with expectations of 75% by the end of 2020. This software efficiency has practically eliminated the redundancies of order entry and freed up our staff to better serve our customers.
Over the past 20+ years we have used P21 along with several add-ons by other vendors. We decided it was time to upgrade our ERP. Somewhere in the search our focus shifted from looking at only the software to also focusing on the vendor. We didn't want a one transaction vendor. We were looking for a long-term partnership that would help us get the most out of our new software. Every interaction we have had with INxSQL's staff, especially their project manager, has given us complete confidence that we have found a long-term partner and made the best decision.
I want to let you know that we are very pleased with the move to INxSQL. We are starting to get comfortable with a new way of running the business and are trying to make improvements on the way we process tasks every day. I can't imagine having to go back to a system like P21.
Bay Standard Manufacturing and INxSQL have formed an outstanding partnership… We were originally a Faspac "Green Screen" user. Moving from the Faspac UNIX environment to a Windows based platform was a major undertaking. We originally chose Prophet 21 software. We went into the UNIX data conversion knowing it would be difficult, but it turned into a total nightmare. We labored with the software vendor for more than 18 months to get things running. At this point, we were ready to move forward with a warehouse management module. Unfortunately, Prophet 21 did not have a warehouse module so they offered a bolt on package at a hefty price and with substantial support fees. Due to the high cost of implementing the warehouse module, we decided to reconsider our current choice and evaluate other ERP packages. That was when we discovered INxSQL. They offered a complete package including the warehouse management module, low support fees and they were focused on the fastener industry. The conversion was without difficulty and we have worked as a team with them since early 2006.
Bay Standard operates multiple branches across the western US. We manufacture domestic threaded products and also import. Maintaining lot control is extremely important to us and is a major component of our success. INxSQL has provided the tools to make this possible.
Purchasing INxSQL was the best decision our company could have made in an economic time when every dollar counts. After being disappointed and swimming in unresolved issues from other software solutions, we had our data converted, our staff trained, and our system operational in just a few months. We have been greeted with quick, friendly resolution from INxSQL staff with every issue we encountered. I would certainly recommend INxSQL for businesses who want to continue to grow, with total confidence in their software provider.
INxSQL...has made our company more productive, and is our business partner - working with us instead of at us.
I have used numerous ERP systems over a 25-year career including SAP, Oracle, Epicor, P21, Acumatica, and several others. INxSQL is by far the most dynamic and user-friendly ERP I have ever experienced. From WM support, to Sales, Inventory and E-Commerce, they are the software company to allow you to propel forward in your industry. INxSQL can support all your automation needs that will take your business into the future.
INxSQL has a support staff that can address inquiries in real time to allow your business to keep moving. When we have an idea to better service our customers, they have a solution to achieve that goal. Not only that, INxSQL will provide on-site support for a seamless implementation and process adoption.
If you are looking to grow in the fastener, manufacturing or distribution industry, there is only one choice...INxSQL.
When we made the strategic decision to upgrade the software we were utilizing, we sought a partner who we felt was best aligned with our business-oriented infrastructure. We found that partner in INxSQL and since deploying their software, our company has experienced increased productivity and significant decreased annual costs.
We have a lot invested in INxSQL as a company, and as a result we put a lot of weight on you. INxSQL has always delivered, and we are extremely appreciative of that. I believe I speak for all of Tri-State when I say that we consider our relationship with INxSQL as one of the most important vendor relationships we have. That is true today, and it will be true in the future as we both continue to grow.
INxSQL is able to make changes to the software quickly, they listen to their customer's needs and everyone benefits.
INxSQL is the complete package for a stocking manufacturer's representative. It is apparent that the software was written with a clear understanding of our business, and the programming has been amazingly fast and flexible in modification to meet our unique needs.
This program has enabled us to streamline our distribution process and empower our sales force with the tools that we need to service our customers more efficiently. Now our inside sales department can answer 95% of a caller's questions by accessing just one screen. And the warehouse system has virtually eliminated shipping errors.
I highly recommend this powerful tool to business owners that are ready to take their company to the next level.
Our company transitioned to INxSQL 6 years ago and the INxSQL team worked very diligently to ensure that our data was transferred without any loss and were always available to get us through any learning hardships as we started the journey. Not only did we get a great software, we also received a great support team. Our company is continually learning new industry practices and have always been able to count on this software to be current or ahead of the standards. We have learned so much about these practices and have been able to improve our day-to-day business operations due to the ease of use and communication with the INxSQL support team. I highly recommend this software package.
INxSQL has done a great job for us so far. It has help reduce the time it took to do a lot of the functions and jobs from our previous system. Accounting has especially seen the improvements to the point we can reduce the number of accounting people from 2-1/2 employees to 1-1/2. We are seeing improvements all over the system. Thanks to you all for helping us get this up and running so quickly.